Talking to customers on the phone. Some entrepreneurs love it, others hate it. Regardless, we’re all limited by the number of hours in a day. Whether you need to call customers back to check on satisfaction, order status, or because you’ve been notified they have a problem, those calls NEED to be made.
Superstar entrepreneurs understand having a support industry expert making those calls for you with empathy, enthusiasm, and intuitive listening can save you time (the most valuable resource we have) AND assist in taking your business to the next level!
I’ve served as a customer ambassador for more than 20 years for various entities. I offer an exclusive combination of talent to help you better engage your customers.
- Distinctive, articulate voice and speaking skills
- Ability to handle multiple scenarios (i.e. collections, escalations (complaints/problems), customer retention, sales)
- Superb verbal and written communication skills
- Deep, melodic, pleasant-sounding phone voice
- Over two decades of office admin skills
I’m an affordable subject matter expert who understands the importance of compassion, emotional intelligence, empathy, and to always be closing. Let’s work together.