I took a Bachelor of Arts degree in English and have 8 years of providing exceptional Customer Service to clients from all over the world. I specialized in email, live chat, social media replies support, and a little content writing.
This means that other than providing support for these essential channels for the business, I can also provide minor rewrites of canned responses, email autoresponders, etc. if needed.
My goal for each gig that I receive is to make an impact and provide a pleasant experience for your customers.
I will:
- check and be cautious with spelling, grammar, sentence structure for the responses
- provide personalized responses to make it more friendly but still professional
- rewrite canned responses if needed
Please note that my experience is not limited to Customer Service. If you have further questions about the gig, skills, and tasks that I can offer, please feel free to reach out or you may place the order today!
Looking forward to working with you
Best,
Sarah